About Us

Carters are the familiar face of domestic appliance retailing in Sussex with seven stores located throughout the county. Our Brighton outlet on Preston Road is believed to be one of the largest independent showrooms in the South of England. This particular store has a vast stock range available at value prices and a friendly in-store team who are ready and waiting to assist you with their unrivalled domestic and gas appliance knowledge.

Our showroom in Brighton has a wide range of displays on view that give the customer a full experience of our product lines, including top-end appliances from Miele. Rangemaster products are also on display and stock items include cookers, splashbacks and hoods. An additional range of cookers and stoves from Mercury and Falcon are available.

Carters are main agents for premium brands from the domestic and gas appliance sector. Clients in the Brighton area can purchase discounted fridges, freezers, ovens, washing machines, tumble dryers and dishwashers manufactured by the biggest names in today’s electrical retailing marketplace including:

Award-Winning Appliance Retailers

We are proud of our success and already have a long list of accolades that reinforce our position as one of the country’s leading independent retailers. Carters are a multiple award-winning company with a series of prestigious titles that have been earned through our principal service elements of excellence, service, advice and support.

  • Best White Goods Store (IER 2014)
  • Best White Goods Store (ERT 2013)
  • Best White Goods Store (ERT 2012)
  • Best White Goods Store (IER 2012)
  • Best Euronics Store (2010)
  • Best White Goods Store (ERT 2009)
  • Best White Goods Store (ERT 2008)


The Electrical Retail Times (ERT), Innovative Electrical Retailing (IER) and Euronics are amongst the most prestigious organisations in the domestic appliance marketplace.

Experience
Consumers in the Brighton area benefit from an experienced, independent company that continually wins national awards. Carters offer expert advice, a professional standard of service and one of the most impressive branded product ranges in the South East

Free Delivery
At Carters, we have a fleet of vans that deliver throughout Brighton, Sussex and some parts of Surrey. Spend over £150 on a single item or a batch of products and we deliver FREE to any location with a BN or RH postcode. Other UK mainland deliveries can be arranged.

Miele Experience Centre
Our largest Brighton outlet has an upgraded Miele Experience Centre at the front of the store. Here, our customers can receive hands-on experience of our entire range and discover the benefits of top-end products that we guarantee to last for 20 years.

Warehouse Facilities
Our Brighton outlet is supplied by a 37,000 square foot warehouse in Storrington. Our facilities allow us to hold huge volumes of stock so new machines can be delivered to customers quickly. There is no charge for connecting most non-gas appliances and we are able to remove old machines for disposal or recycling for a small charge.

Secure Payment
We process all transactions, both online and inside our Brighton store, using Barclays Online Merchant Services. All payments made by card are completely confidential and your personal details stay safe and secure.

The ‘Keen Prices’ Promise
We promise to match any competing like-for-like product price on the day of sale with our ‘Keen Prices’ promise. The product must be in stock at a competitor’s outlet and obtainable by our own company. Our own prices are calculated at keen mark-up rates on the original manufacturer’s cost price.

Installation Services
We have a trained delivery and installation crew. We can deliver your new machine, disconnect the old appliance, remove it and install the new machine on your behalf. Packaging is also removed and many of our electrical appliances can be installed for FREE.

Aftersales Services
Carters continue to serve our Brighton customers long after the initial sale takes place. We are here to help you adjust to your new machine and to provide any advice required on getting the best from your most recent purchase.

Servicing and Repairs
We have our own qualified engineers who can assist with the servicing, maintenance and repair of products that have fallen outside of their manufacturer warranty. Call Chris on (01273) 738881 for a professional service that offers exceptional value.

Trading Partners
We a trade organisation members and play an active role in upholding industry standards. Carters are part of the Euronics Buying Group and proud members of RETRA, ERT, Sussex Enterprise and the Federation of Small Businesses (FSB).

Extended Warranties
We can provide optional extended warranties of 3 to 5 years through RETRA, a leading industry body. All warranties are available at competitive prices.

Appliance Sales


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